Frequently Asked Questions
Everything you need to know about enhancing your living space with Millennium Gallery.
What is the typical shipping timeframe for furniture orders?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor items?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your materials sustainably sourced?
At Millennium Gallery, we prioritize sustainability. Many of our collections feature FSC-certified wood, recycled textiles, and eco-friendly finishes.
Do you provide custom upholstery or bespoke furniture options?
Select sofa and armchair collections are available for customization. Please contact our design team or visit a showroom to view our fabric and leather swatches.
How can I track the status of my home delivery?
Once your order ships, you will receive a confirmation email with a tracking link. For large freight items, our carrier will call you to schedule a specific delivery window.